FAQ

How Do I Chat with My Freelancers?

To chat with your Freelacner simply click the Message Icon at the top right of the screen next to your profile image

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After you select that you will see a short list of your most recent messages.

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If you click on the “View All Messages” tab you will be taken to the chat page where all of your chats are housed.
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Every contact you make in the Latium system will have a “Main Chat” where you can casually discuss whatever you wish. Users will also have chats based on the projects they have under contract.
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Inside the “Contract Based Chat” you can discuss specifics for the project, keep up with project statuses. Soon you will be able to perform project actions such as reviewing changes and submitting projects for review. In the meantime, if you need to visit the project page to complete something simply click the Blue Project Number at the top of the chat.

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The Latium Chat System supports attachments of files, gifs, emojis and numerous other functions.
How Do I Make Payments?

All payments in the Latium Platform are priced in USD (United States Dollar) amounts. Payments can be made using USD or utilizing the numerous cryptocurrencies supported by the Latium Platform.

You price the project in USD and select the currency you wish to use to make the payment. If you decide to pay your Freelancers in a cryptocurrency the current USD equivalent of that cryptocurrency is locked and awaiting to be paid upon project completion once you create a contract with a Freelancers.

If you pay in USD, and do not Pre-Fund your project, you can pay using your Latium USD balance or directly with a credit card through Stripe.

Once the project is completed to your specifications you can either select the Add to Cart option at the bottom of the contract or in the side menu

 

Once you have added your contracts to the cart you will be able to access your cart at the bottom of the screen

When you open your cart you will see the options to pay for the projects.

Select how you would wish to pay for the contracts. You will see that any contracts paid in cryptocurrencies will already be pre-funded from your wallet balance. You can pay USD contracts either with your USD Latium Wallet or directly with a Credit Card.

How do I Edit My Projects?

To edit your live project visit the For Employers section of the Menu, then go to the Projects I’ve Posted section.

Once there, select the project you wish to edit and open that page. Then select the “View Project” option

You will then be taken to the actual Project Page view. You will see the Edit Project option at the top right of the screen. Click that to begin the Edit process

Review the Confirmation pop-up and agree if you wish to continue. Once you do that your project is in Edit status. You can now make any changes to the instructions of the project, images, videos, screenshot proof requirements, or anything you may need to change. Once you have completed your edits, please scroll to the bottom of the page and select Save.

Changing Project Settings

To make changes to your Project Settings simply visit the Project Management page of the project you wish to change.

This first section will break down the Project Settings for Bid Type Projects

The first option you will see will be to turn on/off the Verified Only setting

Turn on this setting if you wish to only allow users who have been verified through the Latium Proof of Human system to be able to work on your project

The next section you see will be to Close Bidding. This section allows you to either immediately close bidding for your project, or set a date for your project to close bidding automatically

Closing Bidding on your project will simply remove it’s listing from the main pages of the Latium Freelancing platform. The current open Bids and Contracts will not be affected by closing Bidding.

The next option you will see is Auto Pay. Auto Pay is a unique feature that allows you to automatically pay Freelancers who have submitted their work for review. It also provides you with the ability to set a Review Period, where you give yourself a certain amount of time to review the project. If you do not review the project in that amount of time then the contract will automatically be paid

Next, you will see the option to allow Multiple Bids & Contracts. Here you can edit how often a Freelancer can submit a bid for your project and/or how many contracts they can complete on your project.

Finally, for Bid Type projects, you see the Auto Withdrawal setting. Auto Withdrawal allows you to set a minimum starting time for the Freelancer to begin working on the project. If the Freelancer does not begin working in time, then the Bid is automatically declined with no penalty to your Employer Approval Rate.

This section will focus on the different settings available for Instant Hire projects.

There are only a few different settings for Instant Hire projects. The first being the Time To Complete setting. This setting allows you to set a time allowance for the Freelancer to complete the project. Any changes to this setting will only apply to new contracts.

The next difference is Close Hiring. The only difference between this and Close Bidding is the name. It functions in generally the same way as Close Bidding.

The only other setting that is different is Auto Cancel. Turning on Auto Cancel will automatically cancel and close any contract that goes into Past Due status. This does not affect your Employer Approval Percentage.

What are Screenshot Proofs?

Screenshot Proofs is a feature Employers can use to verify that a Freelancer has completed part of the project. You can turn on the ability to accept Screenshot Proofs in the Project Details section.

If you are requiring Screenshot Proofs you may need to provide an example of what type of screenshot you are looking for. You can do this as you create your project. You can always enter the settings to edit your project and require them in the future.

Screenshot Proofs will display in the Project Management area in the contract with the individual Freelancer.

You can either accept or reject the screenshot. You can also chat with the Freelancer there and explain any issues you may have.

How Do I Determine a Budget for My Project?

Determining a budget for your project can be difficult, especially when you are not sure what the going rate can be for someone to complete a project similar to yours. Luckily, Latium has built-in options to assist you in finding out how much you should spend.

When you are creating a project, the options available to you change depending on what you select. For an example, we will be showing how you can determine a budget for hiring multiple freelancers instantly.

First you can select the Hire Multiple Freelancers Option, then select the Hire Instantly Option.

After selecting these options you will see some of the categories which have pre-filled options in the dropdown for you to select:

After you enter in the information for your project you will get to the Budget & Settings page where you will be able to determine how much you would like to pay your Freelancers

The next option is to determine the payment coin, maximum spend, and see the total for how much you will spend

There is one difference between Instant Hire projects and Bid Type projects. With Bid type projects you have the ability to set an estimated budget, which is a range you are willing to pay for a Freelancer to complete your project

All of these options provide a way for you to easily determine and set a budget for your project. If you have further questions please reach out to Latium Support

 

How do I Review a Freelancer’s Work?

Reviewing your Freelancer’s work is an important step in making sure they have completed everything you have agreed upon. To review their work you must visit your Project Management page.

A Freelancer who feels they have completed their work will submit their contract for review. When you visit your Project Management Page you will see all contracts that are in For Review status

To review you can check the chat to see any files that have been submitted or the Proof Screenshots to make sure the correct screenshots have been submitted. If you are happy with everything you can click “Pay Now” to release payment to the Freelancer. However, there are other options if you click the three dot menu at the top right.

All of these options are available to you throughout the review process.

Creating Multiple Freelancer Projects

One of the unique features of the Latium Platform is users are able to create projects that can hire and manage many Freelancers at the same time. To create one of these projects simply follow these steps

1. Visit the Post a Project section of the For Employers page and select the “Hire Multiple Freelancers” option.

2. Select the Hire Multiple Freelancers option

3. You will then be prompted whether you would like to Receive Bids on the project or Hire Instantly. For the purpose of this article we will be selecting the Hire Instantly option.

4. Then you will be prompted to select which category your project falls into and what options you would like to provide

Please see the video walk-through below

Create Multiple Freelancer Projects

The next steps will be to enter in the project details.

1. Create the title, description, and make sure the category is correct

2. Place a Cover Image that will make your post stand out

3. Add any sections you think you may need to have you job be easily completed by any freelancers. You can add simple text instructions, Photos, Videos, or require Screenshot Proofs.

Once your are happy with your Project Details, click Next. Please see the video walk-through below

Create Multiple Freelancer Projects pt 2

After you enter your Project Details you will then move to your Budget and Settings. All of these settings can be changed at any time

1. Determine the number of Freelancers you wish to hire

2. Determine the Reward you will want to pay each Freelancer who finishes the project

3. Determine the coin or token you wish to use to pay the Freelancer. (We will be using Latium for the purpose of this video)

4. Determine how long you believe it should take a Freelancer to complete the project

5. Determine if you wish to hire only Proof of Human Verified Freelancers

(Advanced Settings are available. Contact Latium Support for questions regarding the advanced settings)

Once you are satisfied with the Budget and Settings select Next

Create Multiple Freelancer Projects pt 3

The Final Step is reviewing your project prior to posting it. If you are satisfied, click Post. Your project will process and soon be listed on the Latium platform for Freelancers to begin working on.

 

What Happened to my LATX balance?

On February 24th, 2021, all LATX tokens in the Latium system were converted to the new WORK token. In order to provide members of the Latium community and token holders the flexibility needed in the growing decentralized space, the Latium team created the WORK token. If you wish to learn more about the transition to the WORK token please check out our Announcement Article

How do I Create an Instant Hire Project?

One of the unique features of the Latium Platform is users are able to create projects which allow for Freelancers to begin working immediately, without Employers being burdened with reviewing applications. The Instant Hire projects are vital to the Latium ecosystem. To post an Instant Hire project simply follow the steps below:

1. Visit the Post a Project section of the For Employers page and select the “Hire Multiple Freelancers” option.

2. Select the Hire Multiple Freelancers option

3. You will then be prompted whether you would like to Receive Bids on the project or Hire Instantly. For the purpose of this article we will be selecting the Hire Instantly option.

4. Then you will be prompted to select which category your project falls into and what options you would like to provide

Please see the video walk-through below

Create Multiple Freelancer Projects pt 1

The next steps will be to enter in the project details.

1. Create the title, description, and make sure the category is correct

2. Place a Cover Image that will make your post stand out

3. Add any sections you think you may need to have you job be easily completed by any freelancers. You can add simple text instructions, Photos, Videos, or require Screenshot Proofs.

Once your are happy with your Project Details, click Next. Please see the video walk-through below

Create Multiple Freelancer Projects pt 2

After you enter your Project Details you will then move to your Budget and Settings. All of these settings can be changed at any time

1. Determine the number of Freelancers you wish to hire

2. Determine the Reward you will want to pay each Freelancer who finishes the project

3. Determine the coin or token you wish to use to pay the Freelancer. (We will be using Latium for the purpose of this video)

4. Determine how long you believe it should take a Freelancer to complete the project

5. Determine if you wish to hire only Proof of Human Verified Freelancers

(Advanced Settings are available. Contact Latium Support for questions regarding the advanced settings)

Once you are satisfied with the Budget and Settings select Next

Create Multiple Freelancer Projects pt 3

The Final Step is reviewing your project prior to posting it. If you are satisfied, click Post. Your project will process and soon be listed on the Latium platform for Freelancers to begin working on.

How Do I Convert My LAT/LATX Tokens to WORK?

If you are a LAT or LATX token holder and wish to convert to the new WORK token all you have to do is deposit those tokens to their respective wallets on the Latium Wallets Page.

  • LATX will be converted at a 1 to 1 ratio
  • LAT will be converted at a 1 to 50 ratio

You will not be able to withdraw or use those tokens once they are deposited

If you have any questions about the transition please reach out to Latium Support

What are the Fees?
What is Bidding and How Does it Work?

Bidding is a feature of the Latium Platform which allows Freelancers to bid on projects posted by Employers. These Freelancers place a bid stating how much they would like to be paid upon completion and when they believe the project will be completed.

Employers can set whether they would like to accept bids when they create a project (which they can edit at any point once the project is live).

Bids allow Freelancers to state their case as to why they should be awarded the project, while Bids provide an opportunity for Employers to review the Freelancers to decide who to award the project to.

What if I am Not Paid for a Completed Project?

If you are not paid for a project you feel you have completed you have the ability to discuss the issue with the Employer through the chat option provided by Latium.

Arbitration and Mediation options will be available on Latium in the near future.

When bidding and working on projects, please be aware of the Employer payment rate you will see next to their avatar. If an Employer’s payment rate is low, they are more likely to not pay.

How Do I Quit a Project?

If you wish to quit a project you must visit the Projects I’m Working On section. Click into the project you wish to quit and select the Gear Box at the top right of the page. Under that you will see the option to Quit. Click that and you will Quit the project. You will not be able to reopen a project once you quit.

Note that if you quit a project your Freelancer Approval Rate may be affected

What Do These Different Project Statuses Mean?

Completing projects in the Latium Platform requires contracts to be in multiple different statuses throughout the process. You can view the status of any contract by visiting the For Freelancers page.

Below we will lay out what each status means for a Freelancer who is completing projects.

Here we will lay out all of the statuses for Open Contracts in a Bid Style project.

  • Bid Under Review: Bid Under Review status means that a bid you have submitted is currently either under review by the Employer or waiting to be reviewed by the Employer.
  • Bid Awarded: Bid Awarded status means that a bid you submitted has been awarded by the Employer and is waiting for you to begin working on the project.
  • Working: Working status means that you are currently working on the project and the clock is running.
  • Under Employer Review: Under Employer Review status means you have submitted your project for review and are currently waiting for the Employer to review and decide if you have completed the project or not.
  • Past Due: Past Due status means the project you are working on is past due and needs to be completed as soon as possible.
  • Failed Review: Failed Review status means the Employer has reviewed your submission and has sent it back to you for you to try again
  • Reopened Pending Start: This status is applied to a contract after you have reopened the contract and moved it back to the Open column. This status appears before the Freelancer has begun working on the contract again

Here we will lay out all of the statuses for Closed Contracts.

  • Bid Declined: The Bid Declined status means that the Employer has reviewed your bid and decided to not award the project to you. You may be able to submit another bid for the project.
  • Bid Withdrawn: The Withdrawn status means you have submitted a Bid and then Withdrawn your bid from consideration
  • Payment DeclinedThe Payment Declined status means the Employer has not approved of your submission and decided to not pay you.
  • Quit By You: The Quit By You status is for a project you have personally quit
  • Quit After Edit: This status means the Employer edited the project and you reviewed the edits then decided to not continue working on the project. Quitting a project after it has been edited does not cause any harm to your Freelancer Approval Rate.
  • Paid: The Paid status displays when you have manually paid a Freelancer for a completed project.

Here we will lay out all of the statuses for Working and For Review Contracts in a Instant Hire project.

  • Working: Working status means that you are currently working on the project and the clock is running.
  • Under Employer Review: Under Employer Review status means you have submitted your work for the Employer to review and either release payment for the project, or send back for more work
  • Past Due: Past Due status means the project you are working on is past due and needs to be completed as soon as possible.
  • Failed Review: Failed Review status means the Employer has reviewed your submission and has sent it back to you for you to try again
  • Reopened Pending Start: This status is applied to a contract after you have reopened the contract and moved it back to the Open column. This status appears before the Freelancer has begun working on the contract again
How Do I Contact My Employer?

To chat with your Employer simply click the Message Icon at the top right of the screen next to your profile image

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After you select that you will see a short list of your most recent messages.

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If you click on the “View All Messages” tab you will be taken to the chat page where all of your chats are housed.

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Every contact you make in the Latium system will have a “Main Chat” where you can casually discuss whatever you wish. Users will also have chats based on the projects they have under contract.
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Inside the “Contract Based Chat” you can discuss specifics for the project, keep up with project statuses. Soon you will be able to perform project actions such as reviewing changes and submitting projects for review. In the meantime, if you need to visit the project page to complete something simply click the Blue Project Number at the top of the chat.

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The Latium Chat System supports attachments of files, gifs, emojis and numerous other functions.

How am I Paid and What am I Paid With?

The Employer who creates the project denotes what coin they will pay with. This can be any coin or token supported by the Latium platform. The payment coin will be listed on the project page prior to beginning the work. Employers can also pay in USD.

Freelancers are paid automatically through the Latium platform once the Employer has approved the work. Some projects can be auto-pay which means once a Freelancer marks the project complete they will immediately be paid. The funds will be deposited into their wallet.

How Do I Mark a Project Complete?

To mark a project complete you must complete all instructions from the Employer and submit any required proofs. Once that is all completed you simply select the “Submit For Review” button below the Messages box

This will notify the Employer that you have completed the project and it is ready for them to review. Once they have reviewed they will release payment if they are happy with your project, or they may send it back for more work.

What are Screenshot Proofs and How Do I Submit Them?

Screenshot Proofs are a feature available for Freelancers to show they have completed the work for the Employer. Some Employers, depending on the type of project they are posting, may require Freelancers to submit proof of completed work before the Freelancer will be paid.

To submit Screenshot Proof simply upload an image on the Contract Page in the area the screenshot is required. For an example please see the video below:

How To Upload a Screenshot

How Do I Save a Project to View Later?

When you login to the Latium platform and visit the Freelancing Product you will see a long list of available projects for you to complete. If you see a project you are interested in, but wish to save for later, you can simply tap or click the heart icon at the top right of the project.

You can also click into the project to view it in more detail and click/tap the Save option at the top right of the page.

To view the projects you have saved simply check the menu and click the Saved option.

What Are the Categories?

When Projects are posted they are added into categories by the user who posts the project. Some of the general Categories are:

Surveys: These projects are centered around users completing surveys and being paid for their answers

Digital Marketing: These projects are normally centered around social media follows, shares, reviews, etc. There are always a wide range of projects.

Registrations: Projects in this category are looking for users to register to certain websites

Usability Testing: Usability projects are focused on hiring users to test new apps, platforms, games, etc in order to gain feedback on the usability of their product

App Downloads: Users are asked to download, rate and review apps

Graphics & Design: Users with graphic design experience will find many options here

Programming & Tech: These projects are looking for Freelancers who have experience in Software Development.

Writing & Translation: These projects are looking for Freelancers with experience in writing and/or editing, translating documents between multiple languages, and many other skills.

Video & Animation: These Employers are looking to find Freelancers to assist in projects focused on Videos and Animations. If you have experience in these fields this is the place for you.

Audio & Music: Here you can find projects looking to have voiceovers, sound effects, music, and many other audio-centric contracts.

Other: The Other category encompasses all projects which cannot be placed into an exact category.

There are also a couple of categories that are based on other factors. These include Newest and Most Active.

Newest, of course, shows projects as they come into the system.

Most Active projects are the ones who are hiring and paying the most. Here users will find tasks they can complete quickly and be paid.

How Do I Submit a Bid for a Project?

To submit a Bid for a project simply visit the Latium Freelancing Product and find a project that you wish to work on. Once you find a product, click on it to enter the Project Page.

Once in the Project Page you will see the section titled “Place a Bid”

Next, enter in the amount in USD you wish to be rewarded once you complete the project

Then, select the date you estimate you will complete the project by and finally you can add a message to send to the Employer to make yourself stand out.

Finally, click “Place A Bid” to submit your bid for the project. You can keep up with your Bid status by visiting the For Freelancers page. If you have any questions please reach out to Latium Support

Latium Deposit Rewards

Latium Deposit Rewards provide Latium users the opportunity to deposit WORK tokens for a pre-determined amount of time in order to be rewarded with more WORK at the end of the lock-up period.

Users can deposit WORK tokens for the following periods

30 days – users will earn a 3% reward

90 days – users will earn a 4.5% reward

180 days – users will earn a 6% reward

365 days – users will earn a 10% reward

Users will only be able to claim the reward if their tokens are held in the deposit for the full amount of time. If a user wishes to cancel the deposit before the full amount of time is reached they can do so risk free, however they will forfeit any rewards they may have earned.

You can check out the Deposit Rewards by visiting the Deposit Rewards Product.

You can then enter in an amount of WORK you wish to lock up and see the rewards you will receive at the end of each term.

If you have any questions please email Latium Support

Latium Exchange

The Latium Exchange provides an area for Latium members to buy, sell, and trade cryptocurrencies. Payments for completed projects in the Latium ecosystem can be made using any of the cryptocurrencies Latium supports

By providing our users with an exchange inside the Latium platform, a full economy is created.

Latium Freelancing

The Latium Freelancing Platform has two main uses. The first allows users to enter the Latium ecosystem and complete projects in order to earn income. The second allows users to post projects and find qualified Freelancers to complete these projects.

The first use provides a unique opportunity for users to earn extra income due to the nature of the projects in the Latium ecosystem. These projects can range from surveys and social media activity to graphic design and software development. The Latium project structure has been created in a way for users to simply and easily interact with their employers.

The second use provides a unique opportunity for users who are looking to have projects completed. Latium’s One-to-Many project structure allows a user to create a project and hire as few or as many Freelancers to complete the project as their budget allows. A user can hire one person to complete some graphic design work or hire thousands of people to download and test their app. The contract management structure provides a very simple and easy to use interface to manage all of the people completing the task.

Trading from Your Wallets Page

You can visit the exchange directly from the Wallets page by finding the coin you wish to trade, selecting the Trade option, and then selecting the pair you wish to view. Selecting this pair will take you directly to the pair in the exchange.

How Do I View My Transaction History?

To view your transaction history please visit your Wallets page and select the All Transactions tab.

Here is where you will find a record of every transaction made by your account. You can filter these transactions by selecting the Filter option and sorting by the transaction type and the coin.

How Do I Send a Transfer?

The Latium platform provides users the ability to send two types of transfers. External transfers are called Coin Cards. You can read more about them by visiting the Coin Cards FAQ article. Internal transfers can be sent to other users inside the platform. These transfers are instant and do not require any blockchain wait times. To send a transfer to another user in the Latium system please visit the Wallets page.

Once there, find the coin/token you wish to transfer and select the Transfer option.

After you select the Transfer option, enter in the amount of the coin/token you wish to send, enter in the username of the user and click the Verify User option, and enter any notes about the transfer.

Once you click Send Transfer if will ask you to confirm the information. Check that all of the information is correct and confirm the transfer.

After the transfer is completed you will see a Success message. The transfer will be immediately sent to the other user.

How Do I Make a Withdrawal?

To make a withdrawal please visit the Wallets page of the platform.

Once there you need to find the wallet for the coins/tokens you wish to withdraw and select the Withdraw option.

After selecting the option you will see boxes where you place the amount you wish to withdraw. You will then see the To Receive box auto filled with the amount you will receive after the withdrawal fee is assessed.

Next you will need to input your wallet address into the address box. This will need to be the wallet address you wish to send the tokens to. After you input your wallet address click the Withdraw Button

Please make sure the wallet you are sending coins/tokens to supports the type of coin/token you are withdrawing. Once the coins/tokens are withdrawn from the platform, Latium cannot reverse the withdrawal.

If all of the information is correct click Confirm Withdrawal

To track your withdrawal you can visit the Deposits and Withdrawals section of the platform and click the View on Blockchain option.

How Do I Make a Deposit?

To make a deposit to your wallet please visit the Wallets page of the platform.

Once there, find the wallet for the coin/token you wish to deposit and select the Deposit option.

After you select the Deposit option you will see the address for your wallet. This is the address you will need to send your coins/tokens to.

You can copy the Deposit Address by using the Copy button. Please make sure you only send the right coin/token to the right wallet.

What are Coin Cards?

Coin Cards are a unique way for Latium users to generate referrals. A Latium Coin Card allows users to pre-load a card with any amount of any cryptocurrency they own and send them out to their friends, family members, or any other person who may be interested.

The unique thing about Latium Coin Cards is that anyone who wishes to claim the coins that are tied to the card will have to create an account at latium.org. That account is automatically tied to the user who created the card and is credited as a referral.

You can create Coin Cards by visiting either the Latium Referrals Page  or the Latium Wallets Page

What is the Referral Commission?

You will earn 25% on all Project Fees generated by your referrals. These actions include every time your referral does the following:

  • Pays a Project Contract
  • Pays a Project Fee
  • Is Paid for Completing a Project

You also earn 50% on all Exchange Fees generated by your referrals, 10% on any New Subscriptions and Subscription Renewals made by your referrals, and 10% on Verification fees!

You can track all your Referral activity by visiting the Referrals page

You can share your Referral link anywhere by simply clicking the “Copy Link” button next to your link. The more Referrals you bring to the Latium platform, the more you earn. Simple as that.

How Do I Share My Referral Link?

To share your referral link you first need to navigate to the Referrals Page on the Latium platform.

You will then see your Referral link with a Copy button beside it. Clicking/tapping that button will copy your referral link to your clipboard.

You can then paste that link anywhere to share it with friends, family, or anyone else who may want to join the platform to complete projects.

You can also share your referral link by sending someone a Latium Coin Card.

Anyone who receives a Latium Coin Card will need to create an account in the Latium platform to be able to claim the coins. Since your referral link is tied to every Coin Card you create, once the user creates an account then they are part of your Referral network

Your Referral link is 100% unique to your account. This is a great way to earn more income while also growing the Latium Platform.

What is the Latium Referral Program?

The Latium platform provided its users with a unique referral program which allows for multiple ways to earn.

Users are provided with a unique referral link on their Referrals page they can share. Any new users who sign up through this link will be added to your referrals. You will then earn commission on any action those users take in the platform.

  • 50% on Exchange Fees generated by your referrals making trades on the Latium Exchange
  • 25% on any project fees
  • 10% on any New Subscriptions
  • 10% on any Subscription Renewals
  • 10% on any Verifications

Every time one of your referrals places a trade on the Latium exchange, pays a contract, pays a fee, or earns a promotional bonus, you will earn a percentage of that!

The referral options are constantly evolving so that Latium can provide its users the most ways to earn!

How Do I Submit My Latium Face ID Verification?

To submit your Face ID please visit the Verification Page

Once there, you will be prompted pay the one-time fee of $9 to submit your verification. After the purchase is completed you will be provided with instructions on how to submit your verification.

To see an example of how to submit your Face ID Verification please see the video below

Latium Face ID

Why Do I Need a Latium Face ID Verification?

Latium’s Face ID Verification is a unique verification system which allows users to only have one verified account in the system. Although a user can have as many unverified accounts as they wish, the majority of employers in the Latium ecosystem prefer to hire only verified users. This lets employers know that users are actually real people completing their projects.

Users who have a verified account are more likely to be awarded better and higher paying projects. The verified check mark provides employers with a sense of security with who they hire.

Verified Users also enjoy lower project fees throughout the Latium platform.

  • 15% for projects paid in USD
  • 10% for projects paid in Crypto
  • 5% for projects paid in LATX

It is highly encouraged to verify your account as soon as possible, as most projects in the system are only available for verified users.

How Do I Start A Service Order?

After an individual purchases your service, your service will be placed in a pending state.

This means the individual has purchased your service offered and is waiting for you to begin work.

It’s important to note the status of your service and update so that your employer is aware of your progress and status, as well as ensure that your service doesn’t cancel due to inactivity.

There are two primary areas that you manage your services, the Workflow page as well as the Chat section.

From the message chat, for your service chat log, select the Info & Actions tab.

From the bottom right, select Start Working to set your service into a start working status.

It’s important that you set this status, as forgetting or refusing to do so could result in the service canceling due to inactivity.

When working with your service, always refer to the Info & Actions tab of the services chat to check the current status and interact with the contract as needed.

What is Latium Face ID?

The Latium Face ID Verification system is a revolutionary feature of the Latium Platform. Latium Face ID requires users to complete a short video via webcam or mobile device in order to verify the user is actually a person. Through facial recognition technology, users are only able to verify one account and are tied to that account.

To verify your account head over to the Verification Page. Once there, follow the instructions to purchase your verification submission and then go through the verification process.

We believe this provides a great opportunity for users to cultivate a long work history without worrying about fake accounts.

Latium Face ID

How Do I Edit My Profile?

To edit your profile please visit the menu and select the Settings option. You can also select My Profile.

Once you get to the Settings page you will see the options to edit your profile information, change your password and change your email

After you make the profile changes simply select the Save option and your profile will update.

Freelancer and Employer Approval Rates

Each User within the Latium Platform receives an Approval rate. The Employer and Freelancer Approval Rates differ in how they are calculated, but display the same goal. The higher the percentage, the higher the quality of Latium user.

How Do I View My Profile?

To view your Latium profile you need to visit the dropdown menu at the top right of the page then select My Profile

What is Two-Factor Authentication (2FA) and How Do I Set It Up?

Two-Factor Authentication is a security measure available to users of the Latium platform which provides an extra level of security when logging in to their account. The main product Latium provides is Google Authenticator. Google Authenticator is a software-based authenticator that implements two-step verification services using the Time-based One-time Password Algorithm and HMAC-based One-time Password algorithm. If you activate Google Authenticator, you will be prompted to enter in a code, provided by Google. To set up Google Autheticator please visit the Security page and select Enable. You will then be prompted with the instructions to set up the Google Authenticator app. If you require any extra assistance please contact Latium Support.

To set up your Security preferences please visit the Latium Security page.

Other than Google Authenticator, Latium provides an Auto Logout option where users can select how long they would like before their authentication token will expire, thus requiring them to login to the platform again. You will see this option on the left of the Security page.

On the right you will see the Google Authenticator section. To begin just click “Enable”.

After clicking “Enable” you will be shown a new screen with a Manual Code and a QR code

You must follow the instructions listed in that section to enable Google Autheticator. You can also disable your Google Authenticator from the Security page after you have enabled it.

When your 2FA is set up you’ll see the Success message

To disable, visit the Security page again and click “Disable”

Once you click Disable you will be prompted to enter in the Google Authenticator Code from your Google Authenticator App.

After you enter the code, click Disable. You will see a Success message and your Google Authenticator will have been disabled.

What are Freelancer Plans?

Latium has three options available for its Freelancers to get the most opportunities from employers.

There is the Free option, which allows Freelancers to try out the platform for free.

The Verified option, which is a one-time $9 purchase, provides users with the ability to bid on Verified Only projects and get lower Project Fees.

The Latium Pro option provides users with the best opportunity to be awarded projects. With payments as low as $24/month, Freelancers will enjoy an included verification, all bids showing at the top of lists for employers, the lowest project fees in the industry and the ability to be a Featured Latium Freelancer.

What is the Free Freelancer Plan?

Latium provides a Free option for its users to get started on the platform

With the Free plan users can:

  • Apply for Unverified Projects
  • Have some of the lowest project fees in the industry
  • Add unlimited Freelancer portfolios
  • Boost your Profile
  • Be hired directly by Employers

If you wish to learn more about the Free plan please check it out here

However, there are other Freelancer Plans offered by Latium to help Freelancers have more opportunities within the ecosystem.

What is the Verified Freelancer Plan?

Latium offers multiple Freelancer Plans for its users to provide them with the best opportunity to earn. One of those plans is the Verified plan. The Verified Plan allows users to make a one-time purchase in order to submit their verification and gain access to better, and higher paying, projects.

With a Verified Plan, Freelancers are able to enjoy:

  • Lower Project Fees
  • Access to Verified Only projects
  • The Verified Badge on their profile

Click here to learn more about the Verified Plan

What is the Latium Pro Freelancer Plan

 

The Latium Pro plan is the top of the line option for Latium Freelancers. It provides users with the best opportunity to find work and get in front of potential employers.

Freelancers can become Pro user two ways:

  • A monthly subscription for $9/month
  • An Annual subscription for as low as $7/month

Latium Pro Users also enjoy:

  • Free Verification
  • Fees as low as 0%
  • Pro badge on their profile
  • Featured Freelancer status
  • Priority Bid Placement

To learn more about how to become a Latium Pro User click Here

How Do I Approve a Project?

As an Employer you have the option to approve a project and pay if the project is in “Working” status and in “In Review” status. To Approve a project you can simply select the Pay Now option at the bottom of the contract or the drop down menu.

For_Review_Status.JPGFor_Review_Options.JPG

Instant Hire Project Management Options

Managing Instant Hire Projects

Opening an Instant Hire project provides employers with the ability to hire numerous Freelancers without having to review each and every application. Instant Hire projects are best for projects which require a large number of Freelancers to complete the same project and with Instant Hire options this allows you to manage these Freelancers with as much ease as possible.

You will notice three columns on the Instant Hire Dashboard

Working: These are the open contracts which are currently being worked on by your Freelancers. This is where you can chat with them and review their work or Proof Screenshots.

For Review: These are contracts that have been submitted for review by the Freelancer. This column is where you will review their work and decide to either pay them, send the contract back to be worked on some more, or decline payment for incomplete work.

Here we will lay out all of the statuses for Working and For Review Contracts in a Instant Hire project.

  • Working: Working status means that the Freelancer has begun working on your project
  • For Review: For Review status means the Freelancer has submitted their work for you to review and either release payment for the project, or send back for more work
  • Past Due: Past Due status means the Freelancer has not completed the project on time.
  • Failed Review: Failed Review status means the Freelancer submitted their work for review and you have sent the work back to have changes made
  • Reopened Pending Start: This status is applied to a contract after you have reopened the contract and moved it back to the Open column. This status appears before the Freelancer has begun working on the contract again
  • Edit Under Review: Edit Under Review status means you have made edits to the project and the Freelancer is reviewing the edits to determine if they still wish to work on the project. If the Freelancer decides to continue working they can simply accept the edits. If they decline to continue working then they can quit without any penalty to you or them

Closed: All contracts present in the Closed column of the Project Management page have either been closed by you, the Employer, or by the Freelancers themselves. You have the ability to close a contract at any point, while the Freelancer has the ability to quit a contract at any point. Some of these options will harm your Payment Percentage scores and some will not.

Contract Options

The Latium platform provides it’s users with multiple options to manage their open contracts, depending on the statuses those contracts are in. To see which options are available to you simply click the three dots next to the status to open up the options:

Below we will list the options that will be available and describe what actions they take.

  • Add Time: This option provides you with the ability to add more time for the Freelancer to complete the project
  • PayThis option will Pay the Freelancer and close the contract. This option cannot be undone.
  • Fail Review: This option will fail the submission and alert the Freelancer to try the project again
  • Cancel Contract: This option declines payment to the Freelancer and closes the contract. You can always reopen a contract in case of a mistake.
  • Reopen: This option will reopen a closed contract. You may need to change the due date in order to reopen a contract. This is available in case of a mistake or if you would like to give the Freelancer another chance to complete the project.
How Do I Add My Skills?

The Latium Platform provides all Freelancers the ability to add their skills and skill levels to their profile. Adding these skills will make it easier for Employers to find you if you possess the specific skills they require for a particular project.

To add skills visit your Profile on the Latium platform and select the Add Skill option under your Biography

Once you click the Add Skill option you will see the box open up to display an Add Skill box and an Experience Level box. Start by inputting your Skill in the Add Skill box. You will see an autofill options from a dropdown. If your skill is not available, please select the Suggest option to suggest the skill to the Latium Team to be added.

Once you have added your skill you will then need to select an Experience Level. The options for this section are Beginner, Intermediate, and Expert. Select the option that best reflects your experience level at that skill, then hit Add.

Once the skills are added they will be displayed in your profile. These will help prospective employers find you to complete the projects they are hiring for. You can always add, remove, or edit skills.

How Do I Add My Portfolio?

When you first create an account on the Latium Platform you will be asked whether you want to hire or work

By selecting the I Want to Work option you will be prompted through a series of onboarding questions to add your avatar, skills and experience levels, biography, and hourly work rates. After you complete those options you will be prompted to add a portfolio

The first step you see is to add a cover image

This is the first image prospective employers will see when they visit your profile so make sure to add a great one!

Next you will be prompted to add a title, skills associated with that portfolio, and a description

You must also add at least one example in the following format

  • Image: An image example of your work
  • Video: A video example of your work
  • Link: A direct link to your portfolio of work

Finally, after publishing your portfolio you will be presented with your completed portfolio template/preview similar to what is shown below

Select “Finish” to complete your on-boarding information and apply it directly to your Latium Freelancing Platform profile.

The process to add your Portfolio directly from your profile is slightly different. First you visit your Latium Profile and you will see the option “Add Portfolio”. Click that and follow the same instructions listed above.

 

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